Frequently Asked Questions

For new and established patients, please call 202-370-6872. If you are new patient we will help guide you through the registration process.

Upon your visit, you will meet your new provider, complete forms, and participate in a psychiatric evaluation. Please expect to spend 90 minutes for the entire process. There will be two sessions for the initial evaluation.

Lotus is located at 401 15th Street SE Washington DC 20003. The office is in Unit-100C, on the ground level of the Kingston Condominium in DC’s Hill East Neighborhood.

The office is located at the corner of 15th and D Street, SE Washington, D.C. There is ample on street parking. We are only three blocks from the Potomac Avenue Metro Station

Please bring:

  • Insurance card/proof of insurance
  • Government issued ID
  • Previous evaluations and testing, if applicable
  • List of medications and/or bottles of medication
  • Contact information for all treating providers (PCP, Social worker, case manager, etc)
  • Children/adolescents must be accompanied by their guardian who has medical decision making rights.

Please contact your provider or submit a refill request through your pharmacy.

Please see our insurance participation list on the Patient Resources page or call our office at 202-370-6872.

We accept cash, check, and credit card (Visa, MC, Amex, Discover) payments.

To cancel your appointment please call 202-370-6872. Please call at least 24 hours in advance, during business hours. If an appointment is cancelled within less than 24 hours, there will be a $50.00 fee.

No. In case of an emergency, call 988 (Suicide and Crisis Lifeline), 911, or present to the nearest emergency room.

In case of an emergency, please call 911 or present to the nearest emergency room. Please call your provider’s emergency line or the office once it is safe to do so.

Yes. Lotus uses a HIPAA-compliant telemedicine platform to provide diagnostic assessments, medication management, and psychotherapy.